Editor’s Note: In the final installment of our four-part series (here’s last week’s installment) on restorative practices in the workplace, author Richard Cohen talks about why he created the website “Check-in Success” from which the following is excerpted. This series is also part of our ongoing efforts to apply restorative practices to the six facets […]
All workplace conflict is potentially fruitful. However, there are two broad categories of conflict that happen within teams that must be understood in order to provide effective leadership: creative conflict and toxic conflict. Both types are similar on the surface. But each requires a very different response and skill set from leaders.