Editor’s Note: In the final installment of our four-part series (here’s last week’s installment) on restorative practices in the workplace, author Richard Cohen talks about why he created the website “Check-in Success” from which the following is excerpted. This series is also part of our ongoing efforts to apply restorative practices to the six facets […]
Creative vs. Toxic Conflict at Work
All workplace conflict is potentially fruitful. However, there are two broad categories of conflict that happen within teams that must be understood in order to provide effective leadership: creative conflict and toxic conflict. Both types are similar on the surface. But each requires a very different response and skill set from leaders.
