All workplace conflict is potentially fruitful. However, there are two broad categories of conflict that happen within teams that must be understood in order to provide effective leadership: creative conflict and toxic conflict. Both types are similar on the surface. But each requires a very different response and skill set from leaders.
A deliberately developmental organizational culture persistently pushes team members to the edges of their current competencies. By definition, that is not a place where most people feel comfortable. Fear, insecurity, and conflict live in that place. It’s a reach into the unknown. How do you get your team to go there? The first step is to convince them that no one will be asked to journey alone. You’ll go together.
A significant reason that restorative conferences are so successful is because they are voluntary. By choosing to come to an event, participants are predisposed to make the process work.
by Ted Wachtel Most people think of Detroit, Michigan in negative terms. Like the guy who laughed when I said I was going to an international conference in Detroit. “Attractive destination,” he said, sarcastically. Despite its reputation as a struggling city, Detroit is building a new reality. I asked Kerra Bolton, an award-winning journalist and frequent CNN […]
This is the sixth in a series of articles by Kerra L. Bolton, on her experiences with restorative practices in the city of Detroit. by Kerra L. Bolton Some people come to restorative practices because something inside them has been broken and yearns for healing. I came to restorative practices because my belief in the […]
This is the fourth in a series of articles by Kerra L. Bolton, on her experiences with restorative practices in the city of Detroit. by Kerra L. Bolton Dr. Ronald Williams, superintendent of Hope Academy Charter School in Detroit, is a self-described “old school educator,” who spent most of his 30 years as a strict […]